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MetaProducts Systems provides two levels of Software Maintenance Support (SMS): Free SMS and Subscription SMS.
Free SMS is provided to all registered clients of our products and includes all product updates for one year after registration.
Subscription SMS subscribers will receive free product updates as long as their subscription remains active, and SMS subscriber's annual subscription fee shall never be increased as long as they remain subscribers.
Note: If SMS is discontinued, then re-registration at full price will be required to obtain future Updates.
The MetaProducts Systems Adviory Services offer special consultation services to our clients. Our Advisory Services are available at an hourly rate.
Our Advisory Services provide direct access to the REVOLVER support team. Advisory Service consults are by appointment, and are scheduled in advance through email. We use the following services:
Our Advisors can help you analyze a specific Website, discuss your organization's goals in downloading a Website, and we can help you configure and implement the settings necessary to download a Website correctly. If requested, our Advisors can offer your organization complete oversight during the entire downloading process, or even complete the downloaing process for you.
We also offer special Advisory Services for enterprise, federal and law-enforcement organizations that require more intensive ongoing support. Please contact us for more information.