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Revolver technical and software maintance support offerings
| Features | Free Support1 | Software Mainstance Support | Advisory Services2 | ||
|---|---|---|---|---|---|
| Response time, support engineer | 24 hours | N/A | By appt. | ||
| Access | 8x5 | N/A | By appt. | ||
| Price | N/A | $395 / year | $175 / hour | ||
| Access to email support | x | x | |||
| Access to telephone support | By appt. | ||||
| Access to Skype, GoToMeeting support | By appt. | ||||
| Direct access to senior technical support engineers | x | ||||
| Installation and configuration support | x | ||||
| Custom Case and Website setup | x | ||||
| Software Maintenance Support | |||||
| Free access to new releases | x | x | |||
| Free access to bug fixes | x | x | |||
1. Free email support is offered to all registered customers of Revolver IE, even if you do not subscribe to SMS or PSP.
2. Our Advisory Services are avilable by appointment. Please email us through our Support form to setup a consulation with one of our senior engineers. For more information on our Advisory Service and other services, please visit our Services Detail page.